Job Location Canada-Ontario-Brantford
Job Stream Security and Surveillance
Site Location Elements Casino Brantford
Job Type Permanent, Part-Time
Number of Positions 1
Posting Date 24-Mar-2022
Expiry Date 31-Mar-2022
Travel Required Not Required
Educational Requirements College Diploma
Languages Required English
Job Description
About Elements Casino Brantford:
It's all here! A property of the Great Canadian Gaming Corporation, Elements Casino Brantford is a competitive leader in the gaming industry of Southern Ontario, located near the downtown core of the city. We offer an exciting number of gambling options and amenities to our guests, including a vast number of slot machines, table games and a poker room, dining, and live local entertainment. It's hard to beat the excitement of the casino gaming floor – our goal is to provide outstanding experiences to our guests and rewarding opportunities for our team and support for our surrounding community.
Would you like to join our winning team? We are looking for enthusiastic individuals with strong communication skills who possess a customer-focused mindset. If you demonstrate customer service excellence every day, have a great attitude, and are ready to be part of the action, we encourage you to apply to be part of our team!
Position Summary:
Surveillance Operators are responsible for the daily on-going monitoring and observation of casino operations, while ensuring the security and integrity of casino assets, staff, and patrons. You will provide routine surveillance of the gaming floor and acting as a support unit to other departments in relation to the protection of company assets. Your attention to detail and sound observation skills will be critical as you are conducting reviews, writing, and completing reports and logs that could be used as evidence in legal matters that have resulted from criminal charges against patrons or employees.
When acting as a Surveillance Supervisor, you will be responsible for the supervision of surveillance employees in a shift work environment, fostering a safe and efficient work environment. Your strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service. You will always maintain awareness of the gaming operation, and plan, organize and direct the overall operation the shift by delegating duties, briefing/monitoring of employees, and overseeing occurrences as they develop. You will ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies, and procedures.
The successful candidate will possess:
- A secondary diploma, with preference to graduates with a post-Secondary education in Law and Security.
- A minimum of one (1) or more years of experience in a security related field or gaming related positions, with preference to Supervisory experience of (1) or more years
- Strong analytical, observational, organizational, interpersonal and communication skills.
- Knowledge of computer applications
- Casino Surveillance or related surveillance experience an asset
- The ability to work evenings, weekends, and shift work
- The ability to obtain registration as a category 1 Gaming Assistant (license) with the Alcohol and Gaming Commission of Ontario
How to Apply:
Qualified candidates are welcome to apply by providing a cover letter and resume to Elements Casino Brantford Human Resources [Link available when viewing the job] by no later than Tuesday, March 31, 2022, at 5:00pm. Please include the posting number in the subject line. Thank you for reviewing this job opportunity at Elements Casino Brantford.
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.